International Duties and  Taxes

・ Customs duty and other taxes may be levied when the shipment reaches your country.

In the case of larger orders, the total product value of your order may exceed the tax exemption level for your country.

Your customs duty and taxes are here.

 Cancellations and Returns

・ Any return or refund will not be accepted for overseas delivery once order confirmation e-mail is sent out.

 Delivery  

・ If your parcel does not arrive, or if it is damaged in any way during delivery, you need to contact your local Post Office. If your claim is accepted by the Post Office, we will resend your products free of charge. Please read 'my parcel has not arrived / my parcel is damaged' in the FAQ.